2. Who We Are

Union Supported Living provides supported living services for adults with autism and learning disabilities in Warwickshire.

For the purposes of data protection law, Union Supported Living is the Data Controller responsible for the personal information collected through this website.

Contact details:

Union Supported Living

1st Floor

Harp Place

2 Sandy Lane

Coventry

CV1 4DX

Email: admin@uslwarks.org

If you have any questions about this policy or your personal data, please contact us using the details above.

3. Information We Collect

We may collect and process the following information when you interact with our website.

Information you provide to us

You may provide personal information when:

• completing a contact form

• submitting a referral enquiry

• applying for a job

• sending us an email

This information may include:

• name

• email address

• telephone number

• organisation (if applicable)

• CV or employment information

• details relating to a support enquiry

We only collect the information necessary to respond to your enquiry.

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• browser type

• pages visited

• time spent on pages

• referring website

This information helps us understand how visitors use our website and improve its functionality.

4. How We Use Your Information

We use personal data to:

• respond to enquiries

• process referrals for support services

• manage job applications and recruitment

• improve our website and services

• comply with legal and regulatory obligations

We will only use your information where we have a lawful basis to do so.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Legitimate Interest
To respond to enquiries and operate our website effectively.

Consent
Where you voluntarily provide information via forms.

Legal Obligation
Where data must be retained to comply with regulatory requirements.

6. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss or misuse.

These measures may include:

• secure servers

• restricted access to information

• password-protected systems

• secure email handling

We retain personal data only for as long as necessary for the purposes it was collected.

7. Recruitment Information

If you apply for a job through our website, the information you provide will be used solely for recruitment purposes.

Your data may be shared internally with staff responsible for recruitment.

If your application is unsuccessful, your information may be retained for a limited period in case future opportunities arise unless you request its deletion.

8. Sharing Your Information

We do not sell, rent or trade personal information.

Your information may be shared with trusted third parties where necessary, such as:

• website hosting providers

• IT service providers

• recruitment systems

These providers are required to protect your data and only process it on our behalf.

9. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

Cookies are small text files stored on your device when visiting a website.

We may use cookies for:

• website functionality

• performance monitoring

• analytics (such as Google Analytics)

You can control or disable cookies through your browser settings.

10. Your Data Protection Rights

Under UK data protection law, you have the right to:

• request access to your personal data

• request correction of inaccurate data

• request erasure of your data

• restrict or object to processing

• request transfer of your data

If you wish to exercise any of these rights, please contact us using the details above.

11. Complaints

If you believe your data has been handled incorrectly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Information about how to make a complaint can be found on the ICO website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and where appropriate, notified to users.

13. Contact Us

If you have any questions about this policy or how we use your personal data, please contact:

Union Supported Living
1st Floor

Harp Place

2 Sandy Lane

Coventry

CV1 4DX

Email: admin@uslwarks.org

You can find our “Job Applicant Privacy Notice” here.